06 / Dialer Intelligence
What are they dialing with?
Search any company for the outbound-dialing technology it likely uses, how the dialer works, whether it raises TCPA autodialer issues, and discovery pointers for building a claim.
07 / Dialer Technology Reference
How each dialer works — and why it matters.
The TCPA's autodialer definition turned on Facebook v. Duguid, 592 U.S. 395 (2021): a system is an ATDS only if it uses a random or sequential number generator. Use this to assess what a caller likely used.
Dials many numbers at once using a pacing algorithm that predicts when an agent will free up, connecting only answered calls and dropping the rest.
08 / Major Dialer Platforms
The platforms behind the calls.
General-purpose contact-center technology. Use of any platform is not evidence of wrongdoing — but knowing which a defendant uses helps target discovery.
Cloud predictive / power / progressive
Cloud contact-center platform with outbound predictive, power, and progressive dialing.
Omnichannel outbound dialer
Predictive and progressive dialing within an omnichannel contact-center suite.
Cloud outbound dialer
Predictive, progressive, and preview dialing with workforce-optimization tooling.
Outbound dialer
Cloud contact-center with predictive and progressive outbound capabilities.
Programmable voice / SMS APIs
Building blocks developers use to construct custom dialers and text-blast tools.
Workforce + dialer
Outbound dialing and workforce engagement for large contact centers.
09 / Lead-Generation Data Trail
How they got your number.
Telemarketers rarely dial at random — they buy your number. Here's where it comes from and how to pull it back.
- ·Public records — deeds, court filings, business licenses, voter rolls.
- ·Form fills, sweepstakes, and warranty cards that bury consent in fine print.
- ·App permissions and SDK data resale — games and utilities harvesting contacts.
- ·Purchased lists and co-registration lead sites.
- ·Phone-appending services that match a name to a wireless number.
- ·Carrier directory-assistance and white-pages data.
- ·Aggregation by data brokers (Acxiom, Experian, Epsilon, and others).
The Do Not Call Registry stops legitimate telemarketers — not data brokers. To slow the pipeline, opt out at the brokers themselves.
Found the dialer? Build the claim.
Turn dialer intelligence into an evidence package, a damages estimate, and a court-ready demand letter.